24-hour emergency assistance: On-call counseling and problem solving and/or immediate response for assistance at a person’s home due to a health or personal emergency. Primary caregiver individually principally responsible for the care and supervision of the person. He/she must maintain his/her primary residence at the same address as the person and be named as an owner or lessee of the primary residence. A person is eligible to receive 24-hour emergency assistance if he/she meets one of the following sets of criteria:

• The person: * Lives in his/her own home * Does not receive 24-hour supervision * would otherwise require extensive, routine supervision.
• The person lives with a primary caregiver who would otherwise require extensive support in the absence of this service to secure help in the event of an emergency.