Community First Consulting Services has a toll-free phone and fax number and TTY number and alternative methods for communicating with participants that are deaf or hard of hearing. We use a wide variety of communication with our customers which includes live online chat, email, phone, and video conferencing. All of our communication services are 24/7 around the clock. Community First Consulting Services has web-based information regarding consultation services. Community First Consulting Services has the ability to provide translation and interpreter services (i.e., American Sign Language and services for persons with Limited English Proficiency). We have materials available in alternate formats. We Have methods for receiving, returning, and tracking communication from participants and workers.
Community First Consulting Services has methods for receiving, responding to, and tracking every referral from participants and workers within a reasonable time period. We conduct participant satisfaction surveys at least annually and analyze and summarize results for submission to the designated state program agency.
If you are still unsure, or you may want to share some resources they are available at our website communityfirstconsultationservices.com. Community First Consulting Services offers valuable information and resources to help educate the public. If you are in the state of Minnesota and need more information on our community first support services, or for any questions you may have, feel free to browse our website, email us at info@cfcs.com, or call us at 855-800-7633